Refund policy

All custom t-shirts are made specifically to order, so we do not accept returns or offer refunds for incorrect sizing, change of mind, or design approval errors once production has begun. However, if your item arrives damaged, defective, or incorrect, we will gladly replace or refund it. To be eligible, you must contact us within 3–7 days of delivery and provide photos showing the issue. Because each item is custom-made, exchanges for sizing are not guaranteed but may be offered at our discretion, and additional costs such as reprint or shipping fees may apply. Approved refunds will be issued to the original payment method and may take 5–10 business days to process. We are not responsible for delays caused by shipping carriers or for orders shipped to incorrect addresses provided by the customer, but we will assist in resolving lost package issues when possible. All custom and personalized items are considered final sale unless they arrive with a defect or error on our part. To start a claim, please contact us with your order number, a description of the issue, and photos if applicable.